First Premier Solutions Group

First Premier Solutions Group First Premier Solutions Group First Premier Solutions Group

First Premier Solutions Group

First Premier Solutions Group First Premier Solutions Group First Premier Solutions Group

Terms and Conditions

 

Terms and Conditions

Effective Date: June 10, 2026

Welcome to the website of First Premier Solutions Group ("Company," "we," "us," or "our"). By accessing or using our website, online payment portals, or services (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Services.

1. Scope of Services and Communication

First Premier Solutions Group is a debt recovery and business consultancy firm.

  • Debt Collection Disclosures: If you are interacting with us regarding an outstanding balance assigned to our agency, please be advised that this communication is from a debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.
  • Consent to Electronic Communications: By providing your phone number, email address, or using our online communication tools, you expressly consent to receive communications from us electronically or via telephone regarding your account, including updates, payment receipts, and statutory notices.

2. Use of the Online Payment Portal

If you utilize our online portal to resolve an account, make a payment, or set up a payment arrangement, you agree that:

  • You are authorized to use the payment method provided (e.g., bank account, debit card).
  • You will provide accurate, current, and complete financial and identity information.
  • We are not responsible for any overdraft fees, transaction limits, or processing errors imposed by your financial institution.
  • Completion of an online transaction does not immediately constitute a full release of liability unless explicitly stated in an official settlement agreement issued by our office.

3. Prohibited Conduct

When using our website, you agree not to:

  • Provide false, misleading, or fraudulent information, including impersonating another consumer or account holder.
  • Use any automated system (such as robots, spiders, or scrapers) to access, monitor, or copy content from our website.
  • Attempt to interfere with, disrupt, or compromise the security, integrity, or proper functioning of our payment portals or network servers.

4. Intellectual Property

All content on this website—including text, graphics, logos, button icons, images, and software—is the property of First Premier Solutions Group or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. Unauthorized use of any material on this site is strictly prohibited.

5. Limitation of Liability and Disclaimer

  • As-Is Basis: This website and all information, tools, and services provided through it are offered on an "as-is" and "as-available" basis without any warranties of any kind, either express or implied.
  • Limitation: To the fullest extent permitted by law, First Premier Solutions Group, its members, officers, and employees shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of, or inability to use, this website or online payment systems.

6. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any legal action or proceeding arising out of your use of this website shall be brought exclusively in a court of competent jurisdiction located in Georgia.

7. Changes to Terms

We reserve the right to revise and update these Terms and Conditions at any time. All changes are effective immediately when posted. Your continued use of the website following the posting of revised Terms means that you accept and agree to the changes.

8. Contact Information

If you have any questions or require clarification regarding these Terms and Conditions, please contact us at:

  • Phone: 404-692-4744
  • Mailing Address: 5055 Memorial Drive, Suite 186, Stone Mountain, GA, USA

 

Refund and Cancellation Policy

Effective Date: June 10, 2026

At First Premier Solutions Group ("Company," "we," "us," or "our"), we are committed to providing clear, fair, and compliant financial processes. This policy outlines the terms governing payment cancellations, refunds, and payment arrangements for both our debt recovery services and business consultancy solutions.

1. Debt Recovery and Consumer Accounts

If you are making a payment, setting up a payment plan, or settling an outstanding balance assigned to our agency, the following terms apply:

  • Finality of Payments: In general, payments applied to valid, outstanding debts are non-refundable, as they are immediately credited toward reducing or resolving your financial obligation.
  • Overpayments: If an error occurs and you inadvertently pay more than the total outstanding balance on your account, we will promptly audit the account and issue a refund for the overpaid amount back to your original payment method within 5 to 7 business days.
  • Canceling a Scheduled Payment Plan: If you have established an authorized, recurring payment schedule (e.g., weekly or monthly payments) via our online portal or with an agent, you can modify or cancel future scheduled payments. To prevent an upcoming payment from processing, you must notify us or cancel the transaction through the portal at least three (3) business days prior to the scheduled draft date.

2. Business Consultancy Services

For clients engaging First Premier Solutions Group for professional business consultancy, corporate strategy, or operational advising:

  • Service Agreements: All consultancy engagements, project scopes, retainer fees, and cancellation timelines are governed primarily by your individual signed Client Service Agreement.
  • Retainers and Deposits: Unless explicitly stated otherwise in your specific agreement, initial onboarding fees, administrative deposits, and retainers are non-refundable as they secure dedicated consultancy hours and operational resources.
  • Termination of Services: Either party may terminate a recurring consultancy service agreement by providing written notice according to the timeline specified in your contract (typically 30 days' written notice). You will be billed for all documented consultancy hours worked and services rendered up to the effective termination date.

3. Unauthorized Charges and Payment Disputes

We take security and payment integrity very seriously.

  • If you believe a charge was made to your bank account or debit card in error, or without your explicit authorization, please contact our compliance department immediately at 404-692-4744.
  • We request that you contact us directly to investigate any discrepancies before initiating a chargeback or dispute with your financial institution, as we can often resolve billing errors or processing glitches much faster.

4. How Refunds Are Processed

Approved refunds are processed back to the original payment method used at the time of transaction (e.g., the same bank account or debit card). Please note that while we issue approved refunds within 5 to 7 business days, your banking institution may take additional time to post the funds to your account balance.

5. Contact Our Billing Department

For questions regarding a payment, to request an account audit, or to modify an upcoming scheduled payment, please contact us at:

  • Phone: 404-692-4744
  • Mailing Address: 5055 Memorial Drive, Suite 186, Stone Mountain, GA, USA

  • Privacy Policy
  • Terms and Conditions
  • Refunds and Cancellations

First Premier Solutions Group

5055 Memorial Drive suite 186, Stone Mountain, GA, USA

404.692.4784



Copyright © 2026 First Premier Solutions Group  - All Rights Reserved.


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